FAQ: DISCOUNTS
How do I download the Perks app?
You can download the app only through special links, which are available here: https://perks.lt/app/ By clicking on the link (App Store or Google Play), you’ll be redirected to the app download page.
How do I log in?
You can log in to Perks using your work or personal email address in the app or via this link: https://app.perks.lt/
I can't log in. What should I do?
If you're having trouble logging in, make sure you've downloaded our app, which you can find here: https://perks.lt/app/ If you’re still unable to log in with your work or personal email address, please contact us by email [email protected].
I don't have access to my work email. How do I log in?
If you don't have access to your work email, you can log in to Perks using your personal email address. See the next section for instructions on how to add it. If you don’t have a work email address at all and want to log in to perks, contact your HR department so they can create a perks account for you.
How can I add my personal email address to my account?
After logging in to your Perks account, go to the "Settings" section, where you'll find a place to add an additional email address.
How do I take advantage of the discounts?
Next to each discount, you'll find instructions on how to redeem it. If it's an online store, click "Copy Code" and enter it during checkout. In most cases, you can also redeem discounts at the partner’s physical location (if specified in the discount description). All you need to do is show the partner’s offer screen on your cell phone, and the partner will apply the discount on the spot.
What should I do if the discount isn't working?
If you are unable to apply the discount, please review the text of the partner's discount offer again first. If your products or services do not fall under the listed exceptions, please be sure to contact us via email [email protected].
FAQ: GIFT CERTIFICATES
Where can I see how many credits I have in my account?
You can view your available credits by logging into your account; they are listed at the top in the "Unused Credits" field.
Where can I spend my credits?
You can redeem your available credits with our partners listed in the gift certificate section. You can choose any of them.
Can I use my credits to purchase multiple gift certificates?
Yes, you can spend your available credits at a single partner or split them among several gift card partners.
Will I receive the gift certificates right away?
Yes, you'll receive gift certificates as soon as you use up your available credits.
Do credits have an expiration date?
No, the credits provided by your company do not expire, unless otherwise agreed upon with your employer. You can check with the HR department regarding this matter.
Do gift certificates have an expiration date?
Yes, gift certificates have an expiration date. This varies by gift certificate partner, and you can see the specific date on the gift certificate you received.
Will I see instructions on how to use the gift certificate?
Yes, the gift certificate includes detailed instructions on how to use it.